Reference

What lo444 Does With Your Information

When you open an account with us, you share personal details and payment information — including wallet data from bKash, Nagad, or Rocket. This policy explains exactly what we collect, why we collect it, and how you can request changes or removal.

Account data handled securelybKash, Nagad, Rocket wallet data protectedYour rights to access and deletionBangladesh-eligible regions only
lo444 What lo444 Does With Your Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Use the live chat button inside your account dashboard to raise a data query directly. Our team handles privacy requests alongside account support.
Email Support Send your data access or deletion request by email. Include your registered mobile number — the one linked to your bKash, Nagad, or Rocket wallet — so we can locate your account quickly.
Account Settings Some personal details — display name, contact number, linked wallet — can be updated directly inside your account settings without contacting support.
HOW WE PROTECT YOU

Security, Cookies, Retention and Your Controls

Your account data sits behind SSL encryption. Every login triggers a verification step — typically an OTP sent to your registered mobile number — so unauthorised access is caught before it reaches your wallet or transaction history. We take these steps because your bKash, Nagad, and Rocket payment details demand real security, not just policy language.

SSL Encryption All data in transit between your device and our servers is encrypted. This covers your account login, wallet link process, and every transaction record tied to bKash, Nagad, or Rocket.
Cookie Controls We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block cookies in your browser; doing so may require you to log in again on your next visit.
Data Retention Account records are kept while your account is active. After closure, we retain only what applicable rules in eligible regions require. You can request a summary of what we hold by contacting our support team.
Third-Party Sharing We do not sell your data. Payment processors handling your bKash, Nagad, and Rocket transfers receive only the minimum data needed to complete the transaction — wallet reference, amount, and account ID.

Common Questions About Your Data and Rights

If something in this policy is unclear or you want to act on one of your data rights, the answers below cover the most common requests we receive from account holders in Bangladesh and other eligible regions.

We collect your name, mobile number, and the wallet details — bKash, Nagad, or Rocket — you use to fund your account. Device and session data is also logged for security purposes.

Yes. Send a request through live chat or email with your registered mobile number. We will confirm what account, transaction, and device data we hold linked to your profile.

Contact our support team by email or live chat and ask for account closure and data deletion. We will process it in line with any retention requirements that apply in eligible regions under local rules.

Only with the payment processor needed to complete your transaction. No marketing companies or data brokers receive your wallet reference or mobile number.

Cookies keep your session active and remember your settings. You can block or clear them in your browser at any time, though you may need to log in again each visit.

We keep records for a period after closure as required by applicable rules in your eligible region. You can ask support for specifics relating to your account and jurisdiction.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.